A full-day Design Thinking workshop covering all five phases: Empathize, Define, Ideate, Prototype, Test.
Introductions, present the day's agenda, set ground rules.
What is Design Thinking? Explain the 5 phases. Introduce the problem space. More in our guide: Design Thinking Workshop.
Slides, handout
Short activation exercise to warm up the group.
Conduct user interviews and cluster insights.
Interview guide, observation sheets
Interviews using prepared question guides. Two people per user.
Interview guide
Write insights on Post-its, cluster together, share key findings in plenary.
Post-its, markers, pin board
Formulate Point of View and develop How Might We statements.
POV template, HMW cards
Condense user + need + insight into a POV statement.
POV template
Derive 5–10 HMW questions from the POV, select the best one.
HMW cards, Post-its
Short movement exercise to beat the afternoon slump.
Generate, cluster, and prioritize ideas.
Post-its, markers, timer
Silent brainwriting first (Crazy 8s: 8 ideas in 8 minutes), then sharing.
Paper, markers
Cluster ideas, dot-voting to prioritize, select 1–2 ideas for prototyping.
Post-its, dot stickers
Build paper prototypes. Goal: fast, rough, testable. No perfectionism.
Paper, scissors, tape, pens
Test prototypes with each other. Observe, don't explain. Document feedback.
Observation sheets
Summarize insights and define next steps.
What did we learn? Top 3 insights? Who does what by when?
Quick lightning round: one word or sentence about the day.